Privacy Policy

Last updated: February 6, 2026

1. Introduction

Moi Nguoi ("we", "us", or "our") operates the moinguoi.com website and the Moi Nguoi mobile application. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our service.

By using Moi Nguoi, you agree to the collection and use of information as described in this policy.

2. Information We Collect

Information you provide:

Phone number (required for account creation and login)
Full name (required for your profile)
Email address (optional, for support inquiries)
Listing content: titles, descriptions, images, prices, and location (city/state)
Messages sent to other users or to our support team

Information collected automatically:

IP address and approximate location (city, state, country) at login
Device type and browser information (user agent)
Usage data such as pages viewed and features used

3. How We Use Your Information

To create and manage your account
To verify your identity via SMS verification codes
To display your listings and facilitate communication between buyers and sellers
To show listings on our interactive map based on city/state
To provide customer support
To detect and prevent fraud, abuse, and unauthorized access
To improve and maintain our service

4. Third-Party Services

We use the following third-party services:

Twilio - to send SMS verification codes to your phone number
Cloudflare Turnstile - to protect against bots and automated abuse
Supabase - to securely store your data
Vercel - to host and serve the application
OpenStreetMap - to display map tiles (no personal data shared)

These services have their own privacy policies. We do not sell your personal information to any third party.

5. Data Retention

We retain your personal information for as long as your account is active. You can request deletion of your account and associated data by contacting us through the support chat on our Help page. Listings that are deleted by users are marked as deleted and removed from public view.

6. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure session management, and access controls. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access and view your personal information through your profile
Update or correct your information
Delete your listings
Request deletion of your account by contacting support

8. Children's Privacy

Moi Nguoi is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the service after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us through the support chat on our Help page, or visit moinguoi.com.